Cidewalk purchases impressions every day for your promotions.  Refunds cannot be issued since impressions are irreversible, but you can cancel any of your ads to stop auto-renewal at any time. Once you've stopped auto-renew, your ad(s) will continue to run until the 30 day cycle ends and you will NOT be billed again*.

* If you are using a discounted or free trial coupon your promotions will stop displaying when you cancel your ad auto renew.

*Please do not leave a voicemail or email support requesting your account closed - action is required to close your account.


Click here for steps on how to cancel your ad(s).